Privacy Policy

Effective Date: January 1, 2026

General Oligo, Inc. (“General Oligo,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information through our website at generaloligo.com (the “Site”). This policy applies to the generaloligo.com website only. The General Oligo Configurator, available at configurator.generaloligo.com, is governed by a separate Data Usage Policy available at that platform. Our Site and services are intended for professional and business use. We do not offer products or services for personal, household, or children’s use.

 

1. Information We Collect

We collect limited information that you voluntarily provide or that is automatically collected when you interact with the Site.

Information you provide

  •  Contact details such as your name, email address, and organization name when you use our contact form.

  • Your email address if you subscribe to General Oligo updates or our newsletter.

  • Any additional information you choose to include in correspondence with us.

Information collected automatically

  • Technical data such as IP address, browser type, device type, operating system, referring URLs, and pages visited, collected for security monitoring and site functionality purposes.

  • Cookies or similar technologies used for essential site functionality and security. We use Google reCAPTCHA on certain forms, which is subject to Google’s Privacy Policy and Terms of Service. We do not currently use third-party advertising or behavioral tracking cookies.

 

2. How We Use Information

We use collected information to:

  • Respond to inquiries, requests, or support questions.

  • Provide updates or marketing communications if you have subscribed or opted in.

  • Improve and secure our Site and related operations.

  • Comply with applicable laws and protect the rights and security of GO and its users.

We may create aggregated or de-identified data that does not identify specific individuals, which we may use to understand how visitors interact with the Site and to improve our content and services.

 

3. How We Share Information

We do not sell or rent personal information. We may share limited data only with:

  • Service providers – companies that assist with website hosting, email delivery, security services (including Google reCAPTCHA), and site analytics, who are subject to appropriate data protection obligations.

  • Professional advisors – attorneys, accountants, and other advisors in connection with their professional services to General Oligo.

  • Legal obligations – if required by law, court order, or governmental authority, or to protect the rights, property, or safety of General Oligo or the public.

  • Business transfers – in the event of a merger, acquisition, or sale of substantially all of General Oligo’s assets, your information may be transferred to the acquiring entity.

Information collected through this Site is governed by this Privacy Policy. Information collected through the General Oligo Configurator is governed separately by General Oligo’s Data Usage Policy.

 

4. Your Choices

  • Email communications – You may unsubscribe from marketing or newsletter emails at any time by using the unsubscribe link in any email or by contacting us at info@generaloligo.com.

  • Cookies – Most browsers allow you to manage or disable cookies through their settings. Note that disabling certain cookies may affect the functionality of the Site, including security features.

  • Access, correction, or deletion requests – You may contact us at info@generaloligo.com with the subject line “Privacy Request” to request access to, correction of, or deletion of your personal information. We will respond within 30 days in accordance with applicable law.

  • EU/UK visitors – If you are located in the European Union or United Kingdom, you may have additional rights under the GDPR, including the right to lodge a complaint with your local data protection authority.

  • California residents – If you are a California resident, you may have additional rights under the CCPA, including the right to know what personal information we collect and the right to opt out of the sale of personal information. General Oligo does not sell personal information.

 

5. Data Security

General Oligo applies reasonable technical and organizational safeguards to protect the information we collect against unauthorized access, disclosure, alteration, or destruction. These include secure transmission over HTTPS and access controls limiting data access to authorized personnel.

No method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

 

6. Children’s Privacy

This Site is not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with information, please contact us at info@generaloligo.com and we will promptly delete it.

 

7. Updates to This Policy

General Oligo may update this Privacy Policy periodically. When we make material changes — including changes to what information we collect, how we use it, or with whom we share it — we will revise the Effective Date and make reasonable efforts to notify affected users. Your continued use of the Site after any update constitutes acceptance of the revised Policy.

 

8. Contact Us

For questions or privacy-related requests, please contact us at:

General Oligo, Inc.
Somerville, MA USA
info@generaloligo.com